The best guarantee of a successful change programme is leadership which is recognised as having integrity and which can therefore be trusted.
Taking a quotation from Steve Smethurst, writing in People Management: “Trust is a precious commodity and must be handled with care – maintain it and your employees will go the extra mile for you; lose it and your business performance will suffer”.
Jack Welch’s Rule 4 on Leadership states that “Leaders establish trust with candour, transparency and giving credit where it is due”.
One of his other rules on leadership is that: “ Leaders make sure people not only see the vision, they live and breathe it”. In times of change, trustworthy and inspirational leadership is more important than ever.
Mission and Values
From his study of megatrends and patterns of change over more than forty years, John Naisbitt has also come to the conclusion that: “While many things change, most things remain constant. For example, core values in a visionary company form a rock-solid foundation, and do not drift with the trends and fashions of the day”.