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To tap into both internal and external sources of knowledge and wisdom, you need an effective  knowledge management system, supported by a culture of knowledge sharing and collaboration, and working with an effective communications system.

The website Your Dictionary offers the following definition of knowledge management, as well as examples of various knowledge management systems:
The term “knowledge management” is one that arose in the 1990's and refers to what Duhon, an industry expert, described in 1998 by saying: "Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously uncaptured expertise and experience in individual workers."


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